First Line Supervisor for Law Enforcement
The Desk Sergeant/Patrol Sergeant course provides the foundation for newly promoted or assigned law enforcement first line supervisors. The backbone of the course is leadership, which is taught through lecture, guided discussion and practical exercise. The duties and responsibilities of Desk Sergeants and Patrol Sergeants are thoroughly covered, and this section may be supplemented with organization specific procedures and policies. Subjects include supervisor’s management role, introduction to supervision, leadership, communication, operational risk management, decision making, discipline, productivity, handling complaints, motivation, training, liability, legal update, stress and ethics.
Duration: 40 Hours