This course explores the concepts involved in building an effective team in the workplace, including why some individuals gravitate to teams, and others do not; how and why people behave on a team; the composition and characteristics of effective teams; how both  verbal and non-verbal communication are interpreted by teams and how teams tend to easily agree, especially if they are formed within a      dysfunctional organization. Small group exercises, the use of video clips and power point slides reinforce the conceptual framework of the course.

Duration:  8 Hours